Organization & Talent Management
Organizational structure and governance are how a business structurally responds to new strategic demands as it grows, evolves, and transforms. Leverage HCG's proven organization and workforce operating model to effectively connect internal business capabilities to external customers and shareholders.
Organizational Design
The ultimate goal of organizational design is to make diverse functions support the company's priorities. HCG's organizational design reflects strategic priorities and supports agile management and forward-looking organizational transitions in line with the digital-innovation era.
- Designing optimized structures considering customer, market, product, channel, and region
- Redefining work structures and performance-accountability units for digital innovation
- Designing Agile organizations and supporting swift, resilient organizational transitions
- Building transition strategies toward future-ready structures such as Virtual Connection organizations
Business Process Redesign
Business process redesign aims to reduce waste and improve productivity. It clarifies each unit's mission and resource-use purpose, and accelerates decision-making and execution.
- Streamlining processes using RACIs and clarifying unit roles and responsibilities
- Building integrated data-collection in initial processes and designing operating-data usage frameworks
- Redesigning processes to foster employee autonomy and empowerment
- Leveraging data-analytics experts to interpret collected information and propose usage strategies
HR Governance and Board Operations
Corporate-governance transparency is now directly tied to enterprise value. Stable, effective governance elevates external reputation, improves management efficiency through accountable management, diversifies risk, and eases ongoing business restructuring.
- Designing organizational structure and governance bodies and proposing performance-management approaches for governance transitions
- Designing board composition and building board-evaluation frameworks
- Establishing outside-director selection criteria and board-operating standards
- Qualitative governance innovation including structure and role definitions for leadership groups
Workforce Planning
Workforce planning that connects business-plan changes and new strategies to HR does more than improve internal efficiency — it unlocks growth opportunities and productivity gains through people.
- Macro workforce planning by analyzing business strategy, scale, and productivity metrics
- Micro workforce planning based on workload estimation by unit
- Workforce planning that accommodates new work forms reflecting digitalization and collaborative performance strategies
- Short- and long-term workforce planning across scenarios using HR Analytics
Job Redesign and Job-Based Talent Management
Aligning HR systems around job content, value, and contribution — and selecting fit talent — ultimately lifts employee competitiveness. HCG uses big data to collect and leverage market-driven job information.
- Collecting market-driven job information and exploring trends through big data
- Clarifying job content (including required competencies and skills) and designing Job Descriptions
- Building job-based HR systems linking hiring, performance, and career development
- Structuring internal incumbent performance and career data to realize job-based talent management
Recruiting Strategy
Talent acquisition should be understood as more than recruiting and evaluating applicants — it is a channel to communicate your unique value and appeal to top candidates.
- Building a talent-acquisition brand grounded in the client's Core Values
- Planning and managing recruiting processes and designing selection and onboarding programs
- Turning the traits of internal top performers into data and applying them to hiring standards and evaluation methods
- Crafting recruiting strategies that reflect the characteristics of new-generation talent in a social-network world
Talent Review
Business growth without people growth cannot ensure sustainable success. HCG provides development strategies and execution programs tailored to diverse talent types.
- Delivering tailored development strategies and execution programs by Talent Portfolio
- Identifying key talent and Pivotal Positions that dominantly impact organizational performance
- Building enterprise-wide Talent Session frameworks and embedding operating mechanisms
- Proposing desirable Talent Mobility and career-growth models powered by big data
Leadership Diagnostics and Pipeline Management
Among the conditions for successful organizations are strong, consistent leadership and a systematic process for identifying and developing the next generation of leaders. HCG supports every stage from leadership-pipeline definition to diagnostics and development.
- Defining a Leadership Pipeline by growth stage and modeling competencies
- Diagnostics powered by Qualtrics, a leadership-assessment solution used by more than 75% of Fortune 100 companies
- In-depth leadership-behavior analysis and predictive analytics using HR Analytics
- Designing Succession Plans, talent-session operations, and leadership-coaching programs