[Digital Today Interview] “HR Sees AI’s Impact on Work First”
2026.09.03
#elizax#AIAgent#Interview
HCG is opening up the AI agents built into its existing solutions and building skill-based capabilities that link every part of HR
hunel now carries an 'AI HR Assistant' that handles leave, payroll and severance queries and drafts documents automatically, while talenx adds goal-setting support and sentiment-based 'AI feedback analysis'. Clients can also have custom agents built on cloud or on-premise
HR data is sensitive, processes differ from company to company, and adoption needs agreement beyond the HR team. So AI is arriving first in standardized areas such as record look-ups, policy guidance and multi-rater evaluation analysis
Hiring and promotion are increasingly judged on how sound the process was, not just the outcome. Longer term, HCG wants AI to support the entire HR lifecycle around the individual rather than the organization