Companies using the HR system supplied by HCG are provided with Package Maintenance, Patch Service and Operation Support Service, and diverse options to choose from depending on their operation status.
Analyze and take appropriate measures to solve any HR system errors
Server Transfer Support System
Appropriate measures for any Supporting environment change (O/S and Browser)
Patch program service for changes to earned income
Patch program service for changes to retirement income
Patch program service for legal requirement changes to social insurance (health, national pension, employment, andworker’s compensation)
Operation Support Service
Maintenance of HR System and User Guide Service
Repair/Improvement Service for system changes due to HR operation changes
For Operation Support Service, clients can choose the type of support between in-house or outsourced, and the type of contract term between monthly or yearly service.